Aida Grape Farm (hereinafter referred to as "the Farm") has established the following
privacy policy to responsibly manage the personal information provided by customers.
When users register for our services, Aida Vineyard (hereafter referred to as "the vineyard")
may collect personal information, including but not limited to the user's name,
date of birth, address, telephone number, and email address, which can be used to identify the user.
Aida Grape Farm (hereafter referred to as "our farm") has established the following privacy policy to ensure the responsible management of personal information provided by customers.
(1) To ship the products you have ordered and to make changes to the order if necessary.
(2) To respond to inquiries from customers.
(3) To use personal information for purposes other than those listed above, we will obtain individual consent from the customer after separate communication from our farm.
We will securely manage your personal information and take necessary and appropriate measures to prevent the loss, destruction, alteration, and leakage of information as well as other risks for the safe management of personal information.
Aida Vineyards will not provide or disclose personal information to any third party, including other businesses or individuals, without the consent of the individual. However, this does not apply in the following cases.
(1) When the person agrees to provide the information.
(2) When disclosure is required by law from a government agency or other public institution.
If a request for disclosure of personal information is made by the individual, we will promptly disclose it. Please note that we will confirm that you are the individual before disclosing any personal information.
To provide customers with a more convenient browsing experience when revisiting our website, we may send data called "cookies" to identify the customer's computer and store it on their hard drive. Please note that cookies do not identify individual customers. While the data can be rejected by changing the browser settings, it may affect the normal use of the website.
The texts, images, and all other contents on our website are protected by copyright and portrait rights, among other legal rights. Any unauthorized use or reproduction is strictly prohibited.
In the future, the park may revise this Privacy Policy due to changes in laws and regulations. If any changes are made, they will be posted and notified on this website.
| Distributor | Aida Vineyard |
|---|---|
| Person in charge of sales | Toshikatsu Aida |
| Address | 919 Sendahori, Matsudo-shi, Chiba 270-2252, Japan |
| Phone number | 047-341-3588 |
| Mail address | info@aidaen.com |
| Homepage address | https://aidaen.com |
| Additional charges other than product price | We ask you to bear the shipping fee and the cash-on-delivery fee. |
| Payment method | Credit card/cash on delivery |
| Application deadline | For 7 days including the order date |
| Sales quantity | We follow the limited quantity for each product. |
| Delivery time | We will generally deliver the products within one week from the date of your order. If there is a delay, we will contact you separately by email or phone. |
| Return Policy | If you receive a product that is different from what you ordered or if there is a quality issue such as damage or deterioration, please contact us within 7 days of receiving the product. |
| Payment deadline | Depending on the payment schedule of the credit card company. In the case of cash on delivery, please pay to the person in charge of delivery when the product arrives. |
| Products handled | fruit (grape) |